50% OFF All Items | Free Shipping Over $35
FAQ
Do you offer customization or personalized jewelry?
We currently do not provide customization or personalized jewelry services. Our collection is curated with carefully crafted designs ready for purchase.
What is the return policy for jewelry purchases?
Our return policy allows returns within 15 days of purchase. The buyer is responsible for the shipping costs, and a restocking fee may be applied. To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused for health reasons.
Can I modify my order after placing it?
We understand that plans can change. If you wish to modify your order, please reach out to us as soon as possible in the contact us tab. While we’ll do our best, changes are not guaranteed.
What type of packaging do you use for shipping jewelry?
As an eco-friendly company, we are committed to reducing environmental impact. All our jewelry is shipped in environmentally conscious packaging, predominantly using cardboard boxes to eliminate plastic.
Do you provide a warranty for your jewelry?
While we don’t offer a specific warranty, we stand by the quality of our jewelry. If you encounter any issues, please contact us directly, and we will work to address your concerns.
What is the shipping cost and delivery time?
Enjoy a flat shipping cost of $4. Orders totaling $35 or more qualify for free standard shipping. Expect your delivery within 5-7 business days.
Can I cancel my order?
Should you need to cancel your order, please contact us promptly. While we’ll do our best to accommodate, cancellations are not guaranteed.
How long does it take for me to recieve the package?
We will do our best to get the package to you as quickly as possible. However, the processing time typically takes 1-3 business days, and shipping usually takes 5-7 business days.
What should I do if the item was damaged upon arrival
Upon receiving your order, kindly inspect the items. If you find any defects, damages, or receive the incorrect item, please reach out to us promptly. We are here to ensure the situation is rectified to your satisfaction.
